Please read the terms and conditions of booking below, then
print out the Booking
Form and fax or post it, along with a cheque or your credit
card details, to the address supplied on the form.
If you find you are having problems printing the booking
form (different printers may format it incorrectly) please
try the PDF version,
which will print correctly and can be filled in offline.
Note: we require a signature on the form so you are not able
to book immediately online.
Conditions of booking
1. Payment
A deposit of 30 % of the course fee is payable on booking
(This deposit is not refundable). No bookings will be final
until the deposit has been received.
The balance is due 30 days before the commencement date
for the course.
Note, in the event of the final payment being late, the
Coastal & offshore sailing school reserves the right to
accept a booking from a stand-by list, in this case all payments
except the initial deposit will be refunded.
3. Amendments to bookings
Changes of dates will only be acceptable if written confirmation
is received by the Coastal & Offshore Sailing School office
up to 30 days before the commencement date and if there is
an opening on one of our other courses.
4. Insurance
All school boats and staff are insured against third party
liability but personal insurance against injury, accident
or loss whilst at the school is the responsibility of the
student and the school accepts no responsibility for any such
injury, accident, damage or loss to a client’s property
or person however caused.
5. Sailing
In the interests of safety, the skipper/instructor has complete
discretion over sailing activities bearing in mind weather
conditions and their assessment of the student’s sailing
ability
6. If you have a complaint
We aim to give you an enjoyable experience. If you do have
a problem it is important to tell one of our representative
so that steps can be taken to resolve the matter as soon as
possible. If the complaint can not be resolved there and then,
please notify us in writing within 28 days of the date you
returned from your trip.
We will provide you with a Customer Feedback Form and would
really appreciate it if you could take 3 minutes to fill this
in.
Because of the difficulties in investigating a complaint
too long after the event we can not consider any complaint
unless notified to us in writing within 29 days.
7. Alterations
All details given in our publications and website
are given in good faith but we reserve the right to provide
alternative comparable arrangements if for any reason we decide
such alterations are necessary. If we cancel any course, for
any reason, our students will have the option of accepting
an alternative provided or having a full refund of all monies
paid. In that event our liability shall wholly cease upon
the repayment of such monies.
8. Equipment
The Yachts used by the Coastal & Offshore sailing school
are approved by the NZ Coastguard/RYA. We operate under the
NZ Safe ship management system.
Wet weather clothing is provided for all students,
Bedding is provided for all students
Students must provide sea boots and personal clothing (remember
it does get cold out there so at night a woolly hat is nice).
Happy sailing.
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